Copier Program

Please be advised: If your copier is spam printing (spontaneously printing unwanted pages), please contact your Ricoh technician for quick resolution. Spam printing issues on other print devices (i.e. printers, faxes) should be reported to your local IT office. Thank you.

 

Columbia Print offers centralized purchasing, leasing, and servicing of copiers for the Columbia community. With this centralization, we are able to pass along beneficial discounts to you, including all equipment acquisition, maintenance, and supply costs.

Copier/Printers/Scanners (Multi-function Device)

The University strongly recommends that departments acquire a multi-function device (MFD) (i.e. copier that prints, scans and if necessary fax).  By acquiring a MFD the department/school minimizes its maintenance spend by eliminating the need to have multiple maintenance contracts for each piece of equipment.  All MFD leases and purchases are managed by Columbia Print through the University’s approved Lessor for office equipment (Ricoh USA, Inc – Current Lessor & Equipment Supplier). Departments/schools are billed by Columbia Print on a monthly basis through IDI eliminating the need for  requisitions when acquiring leased or purchased MFD’s through Columbia Print. See instructions below on “How to Order a Copier” to initiate the purchase and/or lease of a MFD. 

 

To qualify for lease, each MFD must meet the following criteria:

  1. Each lease must have a minimum order value of $2,500 per equipment cost and per location.

  2. Lease Term will be based on equipment values:
    a. Equipment with values of $2,500 - $34,999 will be at a maximum term of three (3) years.
    b. Equipment with values over $35,000 will be at a maximum term of four (4) years.

  3. It is not advantageous to lease office equipment for periods longer than four (4) years due to wear and tear and rapidly changing technology.

 

How to Place an Order

 

Step One:

Review catalogs to determine your departments’ requirements.

Ricoh Color MP C2051/MP C2551 brochure

Ricoh Color MP C3003/MP C3503/MP C4503/MP C5503/MP C6003 brochure

Ricoh Color MP C6502/MP C8002 brochure

Ricoh MP 4002/MP 5002 brochure

Ricoh MP 6002/MP 7502/MP 9002 brochure

Ricoh MP 201F/MP 201SPF brochure

Ricoh MP 301SPF brochure

Ricoh MP 2352/MP 2852/MP 3352 brochure

 

Step Two:

Send an email to copiers@columbia.edu requesting a price quote or further information. A customer service representative will contact you within 24 to 48 hours to review your needs. You can also schedule a site review to have any space, electronic, or networking concerns surveyed in person.

 

Step Three:

Review final quote sent from customer service representative.

 

Step Four:

Have your DAF (financial approving officer) send an email, which will act as departmental financial authorization, along with a copy of final quote to copiers@columbia.edu (link sends e-mail) or faxed to (212) 854-4421for processing.

 

Step Five:

Upon receipt of purchase order, your customer service representative will work directly with you to schedule delivery and installation (generally 2 weeks), including any requirements for network administrator support.  

 

Step Six:

Columbia Print will bill you upon successful completion of install for total purchase price or first month lease through IDI. Subsequent lease payments and maintenance charges will be billed monthly.

 

Paperless Statements

In our ongoing effort to be sustainable, Columbia Print is no longer printing copier charge statements. To review your monthly charges, go to ARC FDS Reporting to see charges in the “Transaction Description/Vendor Name” column. Charges for copier maintenance are debited to account #63290 and charges for copier lease fees are debited to account #63293. For more information, please contact us at copiers@columbia.edu.